Category

CRM
How Can AI Improve CRM Implementations

How Can AI Improve CRM Implementations?

As the world shifts to a more digital-focused future, businesses of all shapes and sizes are recognizing the value of leveraging technology solutions like Artificial Intelligence (AI) for improved customer relationship management. AI can help...
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Benefits of a Salesforce Administrator

5 Benefits Of A Virtual Salesforce Administrator

Managing a CRM implementation is an important role. It is also one that requires specific skill and knowledge. Increasingly the SMB clients that Valenta serve wish to bring on virtual staff as CRM platform administrators....
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Benefits of Virtual Zoho administrators

5 Benefits of a Virtual Zoho Administrator

Increasingly the SMB clients that Valenta serve wish to bring on virtual staff as CRM platform administrators. Zoho CRM is one of the many CRM platforms we work with and has many features that support...
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Outsourcing a Zoho Administrator

What To Think About When Outsourcing A Zoho Administrator?

There are a lot of great reasons to outsource Zoho administrators. Outsourcing a CRM administrator can be particularly compelling for SMBs. It is a powerful option because SMBs can get technical expertise, save the expense...
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salesforce administrator

What to think about when outsourcing a Salesforce administrator?

There are a lot of great reasons to outsource Salesforce administrators. Outsourcing a CRM administrator can be particularly powerful and compelling for SMBs. It is a powerful option because SMBs can get technical expertise, save...
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highlights of salesforce crm

What Are Some of The Highlights of Salesforce CRM?

At Valenta we do a lot of Salesforce Consulting in the area of CRM, and we help many clients with previous Salesforce integrations. More often we also help clients start new CRM projects. We always...
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highlights of Zoho CRM

What Are Some of the Highlights of Zoho CRM?

At Valenta we do a lot of Zoho Consulting in the area of CRM. We have helped numerous clients with previous Zoho integrations. Additionally, we frequently help clients start new CRM projects. We always assess...
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difference between zoho and salesforce

What are the differences between Salesforce and Zoho CRM?

At Valenta we perform a considerable amount of consulting around CRM. Two CRM platforms that we are consistently recommending to clients, and implementing, include Salesforce and Zoho. We make our recommendations after mapping what a...
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What you should look for in a CRM consultant

What Should You Look for in a CRM Consultant?

Making a decision about a consultant for CRM at an SMB Involves many factors. Implementing a CRM is one of the most important things an SMB can do to improve their business. It goes without...
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CRM implementation failure

How do CRM implementations fail?

How do CRM implementations fail? There are many reasons why CRM projects can fail. Implementing CRM for the first time, or doing a CRM migration, are important jobs and ones that come with many different...
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